Zirconium Velcro Sanding Discs, 150 mm & 180 mm | K24-K100 | for Parquet Sanders & Pad Sanders

Shipping conditions

Shipping service provider

Depending on the size of the package and the delivery address, shipping is handled reliably by our logistics partners DHLor Hermes.

This ensures that your order arrives quickly, safely, and efficiently.

Shipping area

We ship to all EU member states, including Switzerland*

Costs

Depending on the order value, the following shipping costs apply:

within Germany:

up to 199,00 € order value: shipping costs 6,99 €

From 200,00 € order value the delivery isfree of charge

EU member states, including Switzerland*

With an order value of € 299.00 weship free of charge

Or use our shipping calculator in the shopping cart

Means of payment

Credit card (Visa, Mastercard, Maestro)
PayPal
Klarna
Sofort

* Note regarding shipments to Switzerland and third countries outside the European Union:
For orders with a value of 1,000 EUR or more (value limits depend on the destination country), formal customs clearance is required (electronic export declaration).

Please contact us before completing your order so that we can provide you with an estimate of the expected customs and clearance costs.

refund policy

Cancellation policy for online mail order sales of abrasive materials:

Right of withdrawal
You have the right to cancel this contract within fourteen days without giving any reason. The revocation period is fourteen days from the day

on which you or a third party named by you, who is not the carrier, has or has taken possession of the goods, provided that you have ordered one or more goods as part of a single order and these are or will be delivered uniformly;

on which you or a third party named by you, who is not the carrier, have taken possession of the last goods, provided that you have ordered several goods as part of a single order and these are delivered separately;

on which you or a third party named by you, who is not the carrier, have taken possession of the last partial shipment or the last piece, if you have ordered goods that are delivered in several partial shipments or pieces.

To exercise your right of withdrawal, you must contact us at RIWO COMMERCE
Mohnweg 5
85375 Neufahrn

Phone: 08165 66634
Email: info@riwo-commerce.com

of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post, fax or e-mail). You can use the attached sample withdrawal form, but this is not mandatory.

To comply with the withdrawal period, it is sufficient for you to send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.

Consequences of withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this repayment.

We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

You must return or hand over the goods to us immediately and in any case within fourteen days at the latest from the day on which you inform us of the revocation of this contract. The deadline is met if you send the goods before the period of fourteen days has expired.

You shall bear the direct costs of returning the goods.

End of the cancellation policy

Sample withdrawal form (complete and return only if you wish to withdraw from the contract):

To [your company name]
[your address]
[Your e-mail address]
[Your telephone number]

I/we () hereby revoke the contract concluded by me/us () for the purchase of the following goods ()/the provision of the following service ()

Ordered on ()/received on ()
Name of the consumer(s)
Address of the consumer(s)
Signature of the consumer(s) (only for notification on paper)
Date

(*) Delete as appropriate.

Please make sure that the withdrawal policy is clearly visible on your website before the customer completes the purchase. The use of the model withdrawal form is optional, but it can help the customer to exercise the withdrawal properly. Please note that for reasons of hygiene and safety, only unused goods can be accepted for the withdrawal of abrasive materials.