Your order information
Please fill out all fields. You can find the order number in your order confirmation email.
Required fields are marked with an * .
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Preliminary Deadline Check
The deadline shown here is only preliminary and based on the order date; the date the goods are received is what counts.
You can still submit your cancellation—we review each case individually.
Alternatively:
info@riwo-commerce.com
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Please note: Your cancellation period is about to expire.
Scope of the Right of Withdrawal *
Cancel the entire order
All items in the order are canceled.
Cancel a partial order
Only individual items are being recalled.
Items to be returned *
+ Add another item
Continue to confirmation →
Privacy Policy: Your data will be used exclusively to process your return
and will be sent via our store system—without using any external third-party email providers.
For more information: Privacy Policy .
You may return items for any reason—no explanation is required.
Refunds will generally be issued via the same payment method you used for the purchase.
Confirm cancellation
Please review your information. By clicking “Submit Binding Cancellation,”
you are legally bindingly declaring your cancellation.
—
Order number —
Order date —
e-mail —
Name —
Article
Address —
Notice of Withdrawal (Section 355 of the German Civil Code (BGB))
I hereby withdraw from the contract I entered into for the delivery of
the following goods (— ):
— .
Order number: — ,
ordered on: — .
Name: — .
Refunds will generally be issued via the same payment method used for the purchase.
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Confirm cancellation
By submitting this form, you are legally bindingly declaring your withdrawal from the contract.